Our Social Value & Responsibility Report 2024
We are proud to share our Social Value & Responsibility Report 2024, a comprehensive reflection of our ongoing commitment to sustainability, equity, and community impact.
We understand the significance of our impact and we take it seriously. As a socially and environmentally responsible business, we are committed to making a positive difference for our people, our clients and our communities.
Our Social Value & Responsibility Strategy (SVR) is built around four key pillars that reflect our vision and values, while aligning with the broader commitments of our parent companies, Dalkia UK and EDF:
- Carbon and Climate Neutrality
- Environmental Positive Impact
- People and Society
- Responsible Local Development
This framework guides our ambitions and actions, ensuring we deliver outstanding services while remaining mindful of our responsibilities. It also supports our mission to contribute to a more sustainable, inclusive and resilient future.
Download the full 2024 SVR Report here
What is Social Value & Responsibility (SVR)?
SVR is a combined concept of:
1. Social Value
The positive impact a business creates for society, beyond profit. It includes:
- Social: Supporting communities, charities & public services.
- Economic: Creating jobs & supporting local suppliers.
- Environmental: Reducing emissions & protecting nature.
- Wellbeing: Promoting health, fair wages & inclusivity.
We measure our impact using a platform called Compliance Chain.
2. Corporate Social Responsibility (CSR)
A business’s ethical commitment to operate responsibly, including:
- Fair labour practices.
- Environmental care.
- Community involvement.
- Transparency and governance.
SVR (Social Value & Responsibility) is a combined approach where we:
- Embed ethical practices (Responsibility)
- Deliver measurable positive outcomes (Value)