Capula score top marks with National Grid

For the sixth year running, Capula is celebrating after achieving a 100% score against a series of key performance indicators (KPI) on our Post Delivery Support Agreement (PDSA) with National Grid.

We have been providing cost effective service level support to National Grid, which is optimised against cost for our entire substation Control & Monitoring Systems distributed across more than 100 sites in England and Wales.

“This is very pleasing news, as with each year of success the pressure to maintain our excellent standards of support to National Grid increases,” said Roger Turner, Capula’s Managing Director, “Repeating 100% performance for six years on the turn is a terrific achievement and reflects very well on our approach to our support services, the excellent working relationship that exists between ourselves at National Grid and the hard work of our dedicated Support team.”