Afternoon Receptionist

With a focus on operational technology and digital transformation, Capula, part of the Dalkia Group, has been a leader in advanced system integration for decades; optimising efficiency & delivering performance on a massive scale. But with continuous innovation at the heart of our business, we’ve always got our sights set on the future. We work in some of the most highly regulated and challenging industrial environments, and have delivered critical projects across energy, water, renewables and manufacturing.

At Capula, we are committed to fostering an inclusive and equitable workplace where diversity is celebrated in all its forms. We actively encourage applications from individuals of minority backgrounds, underrepresented groups, and those with disabilities. Our goal is to create a supportive environment where everyone can thrive and contribute their unique perspectives.

Summary of Role:

This is role is to provide afternoon reception cover for our head office. You will be the first point of contact for all visitors and telephone calls, you will also be dealing with employee enquiries and requests. The role will also be required to cover the other receptionist in the morning during periods of sickness and holidays so flexibility is required. Hours can be reasonably flexible, but the role is primarily to cover between 2 and 5pm Monday-Friday

Role Description:

Key Responsibilities:

• Meeting and greeting visitors and clients professionally.

• Handling meeting requests and managing bookable resources (conference rooms).

• Arranging buffet orders and refreshments for meetings.

• Answering and directing incoming phone calls promptly and courteously.

• Managing hire bookings, including short-term car hire and maintaining monthly cost submissions.

• Monitoring and responding to fire alarms as per company safety procedures.

• Setting up meeting rooms as required, including layout and equipment.

• Recording and reporting any employee sickness to HR or relevant department.

• Sorting and distributing incoming post and preparing outgoing mail.

• Supporting general reception duties and assisting with ad-hoc administrative tasks.

Personal Qualities:

• Cheerful demeanour and must have excellent telephone manner

• Previous experience would be desirable

• Honest and trustworthy with good organisational skills

• Ability to work collaboratively with others

In return Capula offers the following benefits to permanent employees

• 28 days holiday plus bank holidays (Prorata)
• Pension
• Life assurance policy
• Private health care
• Salary sacrifice programme
• Mental health assistance programme
• Cycle to work scheme
• Green car scheme
• Opportunities for professional development and growth within the company
• Professional memberships fees covered/study support

To apply please send an email outlining why we should consider you and a current CV to hr@capula.com.

NOTE TO EMPLOYMENT AGENCIES: We are currently working with only our preferred suppliers.